Topic: @@SAP Support Consultant--上海

ERP俱乐部

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Posted by lucywang2003 on 2009-08-31 02:26 下午
Position:SAP Support Consultant

Soft Skills:
*      Ability to cultivate positive relationships with internal and external customers
*      Ability to influence customer satisfaction via new process, initiatives and communication
*      Ability to manage critical escalations for large customers with complex production environments
*      Strong project management skills.
*      Ability to multi-task and meet tight deadlines.
*      Ability to effectively work with customers / clients in all hierarchical levels
of a company
*      Ability to handle and deal with critical customer escalations.  To include the ability to create an effective action plan to resolve customer escalations in an efficient and timely manner.
*      Strong written and verbal communication skills.
*      Ability to collect ideas, whether they are business oriented or technically oriented, and get ideas across effectively to management, colleagues, or subordinates.
*      Demonstrates and excellent background and aptitude for technology.
*      Possesses good teamwork skills, and is able to parti***te in project teams in a leader or sub-leader role.
*      Effective organization and time management skills.  Also able to handle stress in a calm manner.
*      Can speak and write fluent Japanese, can read and write English as well.

Education
*      Bachelors degree in Computer Science, Information Systems or equivalent experience at least.

Experience
*      2+ years experience on Financial Consolidation is highly desirable.
*      2+ years customer service management experience
*      Expert in both English and Japanese



有意向的朋友可以发简历至lucy_wang2003@hotmail.com
或添加此MSN。

欢迎各位推荐和联系!谢谢!